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Administrative Account Coordinator

CMIT Solutions of Cincinnati & NKY

Administrative Account Coordinator

Full-Time | Monday–Friday | 8:00 AM – 5:00 PM

Start Date: April 2026

We are a local IT Company seeking a highly organized and outgoing Administrative Account Coordinator to join our growing team. This role is ideal for someone with previous administrative experience who enjoys client interaction, staying ahead of deadlines, and keeping operations running smoothly.

We’re looking for a proactive, detail-oriented professional who is comfortable picking up the phone, building relationships with clients, and collaborating with internal team members. If you’re a self-starter who thrives in a fast-paced environment, this could be the perfect fit.

Key Responsibilities

Account & Contract Management (Primary Focus)

  • Proactively manage client renewals and contracts
  • Contact clients regarding renewals, autopay setup, and account updates
  • Maintain accurate contract records in Autotask
  • Manage Microsoft 365 licensing.
  • Oversee vendor license renewals.
  • Manage payment portal autopayments and ACH processing
  • Track hardware, services, and licensing

Invoicing & Billing

Accounts Receivable & Collections

  • Follow up on past-due invoices
  • Apply and match payments in QuickBooks

Administrative & Operational Support

  • Insurance and Certificate of Liability tracking
  • W-9 form management
  • Assist with special projects and operational improvements
  • Provide backup administrative support as needed

Qualifications

  • Previous administrative or account coordination experience preferred
  • Strong organizational and time-management skills
  • Comfortable making outbound client calls
  • Professional, friendly communication skills
  • High attention to detail
  • Proficiency with Microsoft Office
  • Experience with QuickBooks, Autotask or other PSA is a plus.

What We’re Looking For

  • A “go-getter” with strong follow-through
  • Someone who takes ownership of responsibilities
  • A collaborative team player
  • A relationship-builder who enjoys client interaction

Company DescriptionCMIT Solutions, Inc. stands for (Completely Managed Information Technology) and we manage IT systems for businesses that depend on reliable technology to thrive. We specialize in serving local businesses in our community. We excel when supporting companies with multiple locations because of our over 200 offices in North America. If you have geographically distributed teams or a headquarters operation with regional offices, we can manage your technology and give each staff member the same personalized support.

Job Type

Job Type
Full Time
Location
Cincinnati, OH

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